Tuesday, April 01, 2008

Gartner has a "queue manager" for vendor briefings requests

I just spotted that Gartner has a "queue manger" in the North America and EMEA vendor briefings team.

It made me chuckle.

2 comments:

Ludovic said...

Yes, they do and their job is to assign your briefing to someone in the Vendor Briefings team. If you're a large customer, you'll get someone dedicated.

I had a long chat with the manager of this group yesterday, mostly about process issues.

To my surprise, she liked the idea of AR people being able to look at analysts directly -Gartner is even looking at this!

Read on my thoughts here:
http://iiar.wordpress.com/2008/02/01/iiar-2008-january-forum-blog-post-draft-v01/

David Rossiter said...

Direct access to analyst diaries would be very helpful. Scheduling back and forth is a nightmare sometimes.