Friday, January 09, 2009

Redundancies made by big analyst firms

SageCircle has posted on its blog that Gartner and AMR are laying off staff.

Via Twitter, Carter also comments on the situation at IDC (a small round of layoffs in December) and Forrester (nothing there).

Thursday, January 08, 2009

Ovum reborn in IT services?

It's been interesting and encouraging to watch the revival of Ovum's IT services practice over recent months. Under the leadership of Eamonn Kennedy, the company is slowly but surely re-establishing its reputation as a tier one player in the market.

The IT services team looks stronger than it has done for the past few years. Luring Eamonn back from NelsonHall was a real coup for Ovum. He's a world-class analyst.

With David Mitchell's support and encouragement, Eamonn has been busy since his return, building out the team, strengthening the skill base and expanding its geographic coverage.

Hiring Alexander Simkin from Clarendon was an inspired choice, given that his previous experience as an analyst was in software rather than services. He is already impressing with his thorough, research-driven approach to analysis.

Alexander's recruitment should help Ovum sharpen the intellectual rigour of its research, something that Eamonn is keen to do. In a world where some analyst firms are blurring the lines between analysis and journalism, Eamonn recognises that high quality analysis will help Ovum stand out in the future and add real value to its clients.

Eamonn also has global ambitions. As well as the five analysts in Europe (Ian Brown, Samad Masood and John O’Brien are the others), his team now includes John Madden who has responsibility for North America while Jens Butler was hired back in November specifically to look after Asia-Pacific.

Starting to position Ovum as a worldwide IT services analyst firm makes sense. If the old cliché of 'get big, get niche or get out' holds true for the analyst market, then this is the only route available to the company.

Datamonitor, which owns Ovum, is ambitious. It won’t be content for Ovum to remain a niche UK and EMEA specialist. There is a much bigger IT services market out there and Eamonn wants his team to reflect this.

It doesn’t mean that Ovum will stop covering the UK market - but we expect growth outside of the UK to remain a priority for Eamonn.

Then there's Orbys. Purchased by Ovum several years ago, this advisory firm works with firms looking to procure IT outsourcing services. It could give Ovum a real competitive edge over most of its rivals. Apart from Gartner, how many analyst firms are there covering the IT services market that can bring together qualitative research (Ovum), quantitative research (Datamonitor) and the first hand experience of working with buyers (Orbys)? The resulting research and analysis could really sing.

We think that David and Eamonn have made a good start to re-establishing Ovum as a tier 1 player in the IT services market. High quality, fact-based research and analysis are sometimes hard to find in this sector (which is surprising given the number of players out there). It looks like this is what Ovum wants to deliver so we wish Eamonn well in his efforts.

Hopefully, John Leigh – the newly appointed research and analysis director – will support Eamonn as he continues on the journey. Great progress has been made so far - but Eamonn is the first to say that there's plenty of work still to be done.

Friday, September 26, 2008

A tale of two analyst firms

I was delighted to hear the other day that CCS Insight continues to expand. It's launching a new consulting division, headed up by Thomas Reuner; hiring two new researchers in the core research business; and opening up a new office in Slough.

CCS Insight's decision to bring in Thomas to run the consulting business is consistent with the way the company has grown over the past two years. Bring in experienced individuals with good reputations who can hit the ground running and deliver value from day one. Thomas certainly fits that mould, as a former strategic consulting partner with IDC as well as stints with Gartner, NelsonHall and KPMG Consulting.

The Yankee Group layoffs were made the same week that Ben and I spoke. It's an interesting contrast. Both firms play in the same market, yet one is experiencing tremendous growth while the other is having to cut back costs drastically.

I've always wondered about Yankee's 'Anywhere' model. It struck me as another example of an analyst firm looking to create a differentiator and then trying to force its views on to the market.

I’m sure Yankee has also suffered from the increased competition in the analyst market. CCS Insight is just one of the smaller firms that have popped up in recent years. Staffed by senior-level, experienced analysts, these boutiques are hungry. They are able to provide a high-quality of service at a competitive price. The boutiques may not be able to provide the same breadth of coverage as Gartner or IDC but they can often compete very effectively in a particular niche or market sector.

Mind, the boutiques aren't having it all their own way. Some of the mid-sized firms are hitting back. Yankee might be shrinking but look at Analysys Mason. Since bringing in Tony Lavender from Ovum a couple of years ago, the company has transformed itself and is now reinforcing its position as a major player in the telecoms market.

No-one knows how the market will play out in the next few months or years. There will certainly be more victims as the economy continues its downward trend and some big, well-established names are likely to disappear. At the same time, we can hope that the boutiques will thrive – at least the good ones which are delivering what customers want.

Friday, July 18, 2008

Gartner and happy folk

I'm starting my day with a smile.

Sometimes I just read a blog post and go "yeah, I know how that feels!"

Read what Jesse Freund of Sun had to say about Gartner:
http://blogs.sun.com/analyzethis/entry/gartner_vendor_rating_and_software

I'm nothing to do with Sun (never have been) but I know how it feels when it all comes together.

It feels great!

Friday, July 11, 2008

Matt Hatton joins Analysys Mason

Matt Hatton has joined Analysys Mason as a principal analyst covering the wireless and mobile area.

Matt is probably best known for his work at Yankee Group, where he covered the consumer wireless/mobile market. He left there last summer to join 3UK in a market intelligence role.

Nice to have you back Matt. And a good hire by Tony Lavender, who runs Analysys Mason's research business.

Rob Enderle: Gartner Goofs on Server Numbers

Just read an interesting article by Rob Enderle that starts off telling how Gartner has had to restate some market share numbers before moving on to a closer look at the whole 'numbers' process.

Hat tip to Ludovic for pointing this out (via Twitter - yes, I'm starting to see the point...)

Tuesday, July 01, 2008

Updated / IDC can take over 24 hours to moderate comments on blog

I just noticed the comments policy on IDC's blog, 'eXchange'.

"Submitted comments are moderated; some comments may not appear. Posting may take longer than 24 hours. Please check back."

Longer than 24 hours? Wow, they must have a lot of comments to go through.

So, I checked. Nope. There's been a handful this year - and most are trackbacks.

Credit to Frank Gens though. When someone has left a question, he's answered it.

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Update: Read the comments on this post - IDC has changed its policy and its process (and to be fair, it was already in progress and not as a result of this post!)

Monday, June 30, 2008

New analyst covering 'sustainability' at Quocirca

Quocirca has taken on an analyst covering the 'Sustainability' market.

Simon Perry, who started earlier this month as a principal associate analyst, will be covering green issues.

In addition, Clive Longbottom, an owner of the company and service director for Business Processes Facilitation, explained that Simon will also be looking at "more advanced matters around the impact of sustainability on businesses - whether looking at cost-effective sustainability (for example, saving electricity through consolidation and virtualisation), investment sustainability (longer-term pay back that may not be seen on the bottom line for an extended period of time), mandated sustainability (as in Australia and India, where the governments have passed laws to force organisations to be more sustainable), or ethical sustainability (where it is purely a choice by the organisation involved)."

You can find out more about Simon by reading his biog.

Monday, June 02, 2008

IIAR 'Analyst of the Year' - Results Announced

And there are some surprises...It's an interesting mix of big and small. 

By now you might be wondering who the winner was.  Well, you can find the full results over at the IIAR blog.  

Friday, May 09, 2008

New telecoms specialist at Freeform Dynamics

Dale Vile's just confirmed that Freeform Dynamics has appointed an analyst to take responsibility for the telecoms service provider market. 

Josie Sephton, who starts on 2 June, is a principal analyst. She will cover telecoms solutions and services in the enterprise and SMB sectors.

Until recently Josie was a consultant with Ovum. She spent 12 years there before leaving in January 2008.

Dale will work alongside Josie on enterprise mobility while Jon Collins and Tony Lock will work with her when the service provider domain meets enterprise networking. Dale says: "The lines will be deliberately fuzzy, though, as they are in the industry in general."

You can read what else Dale has to say on Josie on the Freeform Dynamics' blog.