I just spotted that Gartner has a "queue manger" in the North America and EMEA vendor briefings team.
It made me chuckle.
Tuesday, April 01, 2008
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2 comments:
Yes, they do and their job is to assign your briefing to someone in the Vendor Briefings team. If you're a large customer, you'll get someone dedicated.
I had a long chat with the manager of this group yesterday, mostly about process issues.
To my surprise, she liked the idea of AR people being able to look at analysts directly -Gartner is even looking at this!
Read on my thoughts here:
http://iiar.wordpress.com/2008/02/01/iiar-2008-january-forum-blog-post-draft-v01/
Direct access to analyst diaries would be very helpful. Scheduling back and forth is a nightmare sometimes.
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